Policy changes are not propagated

Incident Report for Jamf

Resolved

This incident has been resolved.

Posted Nov 12, 2024 - 17:10 UTC

Monitoring

Security and data policies defined in Jamf Security Cloud may not be enacted on devices immediately. This relates only to devices using on-device content filtering. The problem affects Jamf Security Cloud services customers using the European data center.

Posted Nov 12, 2024 - 00:09 UTC

Identified

Security and data policies defined in Jamf Security Cloud may not be enacted on devices immediately. This relates to policies such as content filtering, data usage and capping, threat prevention and intelligence.
This is affecting Jamf Security Cloud services customers using the European data center.

Posted Nov 11, 2024 - 12:08 UTC

This incident affected: Jamf Threat Defense, Jamf Private Access and Jamf Data Policy (Threat Defense, Data Policy).