The content filtering policy issues have been resolved, and all systems function normally. We are actively monitoring the service. There might still be some temporary impact regarding data capping as our systems process the backlog of events. These discrepancies will resolve automatically within the next few hours.
Posted Apr 01, 2025 - 10:56 UTC
Identified
The issue causing degraded performance has been identified, and technical teams are working on implementing the fix. We will publish the next update in an hour.
Posted Apr 01, 2025 - 09:26 UTC
Update
Our technical teams are actively investigating the root cause and working to resolve these content filtering policy issues. We will provide another update as soon as more information becomes available.
Posted Apr 01, 2025 - 08:29 UTC
Investigating
Since 1:00 AM UTC, we have been experiencing issues with content filtering policies in Jamf Security Cloud. This may affect: - iOS on-device content filtering - Windows content filtering - Content filtering policy pages in the Jamf Security Cloud console
We are investigating the issue.
Posted Apr 01, 2025 - 07:32 UTC
This incident affected: Jamf Threat Defense, Jamf Private Access and Jamf Data Policy (Data Policy).