Jamf School Upload Functionality

Incident Report for Jamf

Update

We are continuing to work on a fix for this issue.

Posted Oct 21, 2026 - 09:20 UTC

Identified

We are working on a fix for an issue affecting Jamf School upload functionality. In the meantime, upload services, including but not necessarily limited to the following are currently unavailable:

- Importing User Data
- Uploading device placeholders
- Uploading photos
- Attachments in support tickets
- Title Editor

We will provide an update when we have new information. We apologize for the inconvenience.

Posted Oct 21, 2026 - 08:07 UTC

This incident affects: Jamf School (ap-northeast-1: Jamf School, eu-central-1: Jamf School, us-east-1: Jamf School).