Resolved -
The interruption with Jamf School has been resolved. This issue effected read speed with our database. We apologize for any inconvenience.
Customer Impact: General slowness of Jamf School application in the European cluster.
May 15, 01:57 UTC
Monitoring -
Normal operations has resumed. Monitoring will continue.
May 15, 01:01 UTC
Update -
The process to resume normal operations is still in progress.
Users may continue to experience:
- Application slowness and performance degradation for customers using the European cluster
- Potential delays in request processing and page load times
May 14, 21:08 UTC
Identified -
The issue has been identified, we've started the process to resume normal operations. Users may continue to experience:
- Application slowness and performance degradation for customers using the European cluster
- Potential delays in request processing and page load times
May 14, 15:13 UTC
Investigating -
We are currently investigating this issue.
May 14, 14:54 UTC