Jamf Security Cloud - Delay in Data Policy Change Propagation
Update - Update — additional impact identified: Devices that change network context (roaming ↔ domestic) during this incident will not receive the corresponding Data Policy update. The Data Policy in effect prior to the network change remains applied until the fix is in place. Access Policies and Threat Prevention Policy are not affected by this. We are still working on a resolution and will continue to post updates here as they're available.
Sep 11, 2026 - 04:41 UTC
Update - We are continuing to monitor for any further issues.
Sep 10, 2026 - 21:47 UTC
Monitoring - Jamf engineering has identified the issue and affecting Data Policy updates. Data Policy changes cannot be saved in any region right now while we put a fix in place.

Workaround/Customer Action: While the fix is in flight, we are asking customers with large policy sets to hold off on bulk or repeated Data Policy changes — particularly rule imports applied at a parent org unit, which regenerate policy across every org unit beneath it.

Two things worth knowing:
- Your existing policies remain fully enforced. There is no gap in protection on your devices.
- Access Policies, Threat Prevention Policy are unaffected.
Sep 10, 2026 - 21:46 UTC
Update - We are continuing to investigate the issue.

Current Status: Jamf Security Cloud Policy Updates are unable to be saved. Previously changed configurations continue to see a propagation delay.
Sep 10, 2026 - 16:52 UTC
Investigating - We are currently investigating an issue with Jamf Security Cloud that results in a delayed propagation of policy changes. Current configurations are working. If a policy change is made the updated configuration may not take effect immediately.
Sep 10, 2026 - 16:05 UTC
Scheduled Maintenance for Jamf Account and Jamf ID
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 10, 2026 - 22:00 UTC
Scheduled - SSO configuration will be read-only from Thursday, Sept. 10, 5 p.m. CDT to Friday, Sept. 11, 11 a.m. CDT due to maintenance. Creating or editing connections will be unavailable, as will new Jamf ID sign ups.

Login won't be affected. There will be no disruption to authentication services for Jamf Account, Jamf Pro, Jamf School, etc.
Sep 10, 2026 22:00 - Sep 11, 2026 16:00 UTC
Uptime over the past 90 days. View historical uptime.
Jamf Pro - Standard Operational
ap-northeast-1: Jamf Pro - Standard Operational
ap-southeast-2: Jamf Pro - Standard Operational
eu-central-1: Jamf Pro - Standard Operational
eu-west-2: Jamf Pro - Standard Operational
us-east-1: Stateramp Jamf Pro - Standard Operational
us-west-2: Jamf Pro - Standard Operational
us-east-2: Jamf Pro - Standard Operational
Jamf Pro Summary Operational
Jamf Pro - Premium Operational
ap-northeast-1: Jamf Pro - Premium Operational
ap-southeast-2: Jamf Pro - Premium Operational
eu-central-1: Jamf Pro - Premium Operational
eu-west-2: Jamf Pro - Premium Operational
us-east-1: Stateramp Jamf Pro - Premium Operational
us-west-2: Jamf Pro - Premium Operational
us-east-2: Jamf Pro - Premium Operational
Jamf Pro Summary Operational
us-east-2: High Compliance Cloud - Premium Operational
Jamf Pro - Azure Operational
central-us: Jamf Pro Operational
germanywestcentral: Jamf Pro Operational
Jamf Now Operational
Jamf.com Operational
Jamf Nation Operational
Jamf Cloud Distribution Service (JCDS) Operational
ap-northeast-1: JCDS Operational
ap-southeast-2: JCDS Operational
eu-central-1: JCDS Operational
eu-west-2: JCDS Operational
us-east-1: JCDS Operational
us-west-2: JCDS Operational
Jamf School Operational
ap-northeast-1: Jamf School Operational
eu-central-1: Jamf School Operational
us-east-1: Jamf School Operational
Jamf Protect Operational
ap-northeast-1: Jamf Protect Operational
ap-southeast-2: Jamf Protect Operational
eu-central-1: Jamf Protect Operational
eu-west-2: Jamf Protect Operational
us-east-1: Jamf Protect Operational
us-west-2: Jamf Protect Operational
Jamf Security Cloud Partial Outage
Private Access Operational
Threat Defense Operational
Data Policy Partial Outage
Authentication and Admin Management Operational
Device Management Operational
Notifications Operational
Reporting Operational
Third-Party Integrations Operational
Jamf Security Cloud - Secure Proxies Operational
APAC - Australia Operational
APAC - Hong Kong Operational
APAC - Japan Operational
APAC - Singapore Operational
APAC - South Korea Operational
EMEIA - France Operational
EMEIA - Germany Operational
EMEIA - India Operational
EMEIA - Italy Operational
EMEIA - Netherlands Operational
EMEIA - Norway Operational
EMEIA - Spain Operational
EMEIA - Sweden Operational
EMEIA - United Kingdom Operational
North America - Canada Operational
North America - Mexico Operational
North America - US East Operational
North America - US West Operational
South America - Brazil Operational
Jamf Account Under Maintenance
Jamf ID Under Maintenance
Jamf Mobile Forensics Operational
Jamf Executive Threat Protection (JETP) Operational
Jamf Insights Operational
Region: us-east-1: Jamf Insights Standard Operational
Region: eu-west-2: Jamf Insights Standard Operational
Region: us-east-1 Service-Enabled Operational
Region: eu-west-2 Service Enabled Operational
Jamf Cloud Connector Operational
Jamf Auto Update Operational
CDN Operational
Definitions Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Jamf Security Cloud (ZTNA): IPSec infrastructure upgrade for us-west-2 Sep 11, 2026 07:00-09:00 UTC

We are performing upgrades on Jamf Security Cloud Zero Trust Network Access (ZTNA) IPSec infrastructure for us-west-2 beginning on September 11 at 07:00 UTC and running through September 11 at 09:00 UTC.
Posted on Sep 04, 2026 - 14:17 UTC

JAMF Pro - Standard: 11.32 Upgrade for ap-southeast-2 Sep 11, 2026 14:00-20:00 UTC

We are performing upgrades on Jamf Cloud beginning on September 11 at 14:00 UTC and running through September 11 at 20:00 UTC. More information will be available on Jamf Nation here:
https://learn.jamf.com/bundle/jamf-pro-release-notes-current/page/New_Features_and_Enhancements.html
https://community.jamf.com/release-announcements-177/jamf-pro-11-32-now-available-58792
Posted on Sep 09, 2026 - 06:35 UTC

JAMF Pro - Standard: 11.32 Upgrade for ap-northeast-1 Sep 11, 2026 15:00-23:00 UTC

We are performing upgrades on Jamf Cloud beginning on September 11 at 15:00 UTC and running through September 11 at 23:00 UTC. More information will be available on Jamf Nation here:
https://learn.jamf.com/bundle/jamf-pro-release-notes-current/page/New_Features_and_Enhancements.html
https://community.jamf.com/release-announcements-177/jamf-pro-11-32-now-available-58792
Posted on Sep 09, 2026 - 06:35 UTC

JAMF Pro - Standard: 11.32 Upgrade for germany-westcentral Sep 11, 2026 22:00 - Sep 12, 2026 00:00 UTC

We are performing upgrades on Jamf Cloud beginning on September 11 at 22:00 UTC and running through September 12 at 00:00 UTC. More information will be available on Jamf Nation here:
https://learn.jamf.com/bundle/jamf-pro-release-notes-current/page/New_Features_and_Enhancements.html
https://community.jamf.com/release-announcements-177/jamf-pro-11-32-now-available-58792
Posted on Sep 09, 2026 - 06:35 UTC

JAMF Pro - Standard: 11.32 Upgrade for eu-central-1 Sep 11, 2026 22:00 - Sep 12, 2026 09:00 UTC

We are performing upgrades on Jamf Cloud beginning on September 11 at 22:00 UTC and running through September 12 at 09:00 UTC. More information will be available on Jamf Nation here:
https://learn.jamf.com/bundle/jamf-pro-release-notes-current/page/New_Features_and_Enhancements.html
https://community.jamf.com/release-announcements-177/jamf-pro-11-32-now-available-58792
Posted on Sep 09, 2026 - 06:35 UTC

JAMF Pro - Standard: 11.32 Upgrade for eu-west-2 Sep 11, 2026 23:00 - Sep 12, 2026 06:00 UTC

We are performing upgrades on Jamf Cloud beginning on September 11 at 23:00 UTC and running through September 12 at 06:00 UTC. More information will be available on Jamf Nation here:
https://learn.jamf.com/bundle/jamf-pro-release-notes-current/page/New_Features_and_Enhancements.html
https://community.jamf.com/release-announcements-177/jamf-pro-11-32-now-available-58792
Posted on Sep 09, 2026 - 06:35 UTC

JAMF Pro - Standard: 11.32 Upgrade for us-east-2 Sep 12, 2026 04:00-13:00 UTC

We are performing upgrades on Jamf Cloud beginning on September 12 at 04:00 UTC and running through September 12 at 13:00 UTC. More information will be available on Jamf Nation here:
https://learn.jamf.com/bundle/jamf-pro-release-notes-current/page/New_Features_and_Enhancements.html
https://community.jamf.com/release-announcements-177/jamf-pro-11-32-now-available-58792
Posted on Sep 09, 2026 - 06:36 UTC

JAMF Pro - StateRAMP: 11.32 Upgrade for us-east-1 Sep 12, 2026 04:00-08:00 UTC

We are performing upgrades on Jamf Cloud beginning on September 12 at 04:00 UTC and running through September 12 at 08:00 UTC. More information will be available on Jamf Nation here:
https://learn.jamf.com/bundle/jamf-pro-release-notes-current/page/New_Features_and_Enhancements.html
https://community.jamf.com/release-announcements-177/jamf-pro-11-32-now-available-58792
Posted on Sep 09, 2026 - 06:35 UTC

JAMF Pro - HCC: 11.32 Upgrade for us-east-2 Sep 12, 2026 04:00-08:00 UTC

We are performing upgrades on Jamf Cloud beginning on September 12 at 04:00 UTC and running through September 12 at 08:00 UTC. More information will be available on Jamf Nation here:
https://learn.jamf.com/bundle/jamf-pro-release-notes-current/page/New_Features_and_Enhancements.html
https://community.jamf.com/release-announcements-177/jamf-pro-11-32-now-available-58792
Posted on Sep 09, 2026 - 06:36 UTC

JAMF Pro - Azure: 11.32 Upgrade for central-us Sep 12, 2026 05:00-07:00 UTC

We are performing upgrades on Jamf Cloud beginning on September 12 at 05:00 UTC and running through September 12 at 07:00 UTC. More information will be available on Jamf Nation here:
https://learn.jamf.com/bundle/jamf-pro-release-notes-current/page/New_Features_and_Enhancements.html
https://community.jamf.com/release-announcements-177/jamf-pro-11-32-now-available-58792
Posted on Sep 09, 2026 - 06:36 UTC

JAMF Pro - Standard: 11.32 Upgrade for us-west-2 Sep 12, 2026 07:00-18:00 UTC

We are performing upgrades on Jamf Cloud beginning on September 12 at 07:00 UTC and running through September 12 at 18:00 UTC. More information will be available on Jamf Nation here:
https://learn.jamf.com/bundle/jamf-pro-release-notes-current/page/New_Features_and_Enhancements.html
https://community.jamf.com/release-announcements-177/jamf-pro-11-32-now-available-58792
Posted on Sep 09, 2026 - 06:36 UTC

Jamf Security Cloud (ZTNA): IPSec infrastructure upgrade for us-east-1 Sep 14, 2026 07:00-09:00 UTC

We are performing upgrades on Jamf Security Cloud Zero Trust Network Access (ZTNA) IPSec infrastructure for us-east-1 beginning on September 14 at 07:00 UTC and running through September 14 at 09:00 UTC.
Posted on Sep 04, 2026 - 14:19 UTC

Sep 11, 2026

Unresolved incident: Jamf Security Cloud - Delay in Data Policy Change Propagation.

Sep 10, 2026

Content Filtering Not Working
Resolved - This incident has been resolved.
Sep 10, 13:41 UTC
Investigating - We are currently investigating an issue affecting content filtering functionality for a subset of customers. Some previously blocked web content may not be filtered as expected.
Our team is actively working on a resolution and we will provide updates as they become available.

Affected Regions: AP East1, AP Northeast1, AP Northeast2, AP Southeast1 regions

Workaround/Customer Actions: No customer action required at this time.
Sep 10, 13:18 UTC

Sep 9, 2026

Failure in a shared authentication component caused configuration profile delivery and MDM device communication to return errors for managed Apple devices in the US and EU
Resolved - Symptoms: Partial interruption with configuration profile delivery and MDM device communication. Managed devices fail to receive or update configuration profiles, and MDM commands and device check-ins fail. Affected devices remain in a pending state and do not apply configuration changes.

Customer Impact:

* Affected Services: Configuration profile delivery to managed devices; MDM device communication (check-ins and commands)
* Affected Regions: US and EU
* Business Impact: Service degradation — configuration changes not applied for the duration. No data loss and no incorrect changes to device configuration.

Actions: Jamf engineering identified a failure in a shared authentication component used by configuration profile delivery and MDM communication, and restored service by reloading that component and cycling the affected application instances.

Workaround/Customer Actions: No customer action required. Devices retry automatically and apply pending configuration profiles once requests succeed.
Sep 9, 13:00 UTC

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Jamf Pro Partial Outage
Resolved - This incident has been resolved.
Sep 4, 00:22 UTC
Monitoring - We are monitoring the situation with the upstream service provider. We will move to Resolved once the provider confirms their incident is closed.
Sep 4, 00:17 UTC
Identified - An issue has been identified that is affecting some Jamf Pro customers. We are working to resolve and will provide next update in 45 minutes.
Sep 3, 22:05 UTC

Sep 3, 2026

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

JAMF Pro - StateRAMP: 11.31.1 Upgrade for us-east-1
Completed - The scheduled maintenance has been completed.
Aug 29, 08:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 04:00 UTC
Scheduled - We are performing upgrades on Jamf Cloud beginning on August 29 at 04:00 UTC and running through August 29 at 08:00 UTC.
Aug 27, 17:53 UTC
JAMF Pro - HCC: 11.31.1 Upgrade for us-east-2
Completed - The scheduled maintenance has been completed.
Aug 29, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 04:02 UTC
Scheduled - We are performing upgrades on Jamf Cloud beginning on August 29 at 04:00 UTC and running through August 29 at 08:00 UTC.
Aug 27, 17:57 UTC
JAMF Pro - StateRAMP: 11.31.1 Upgrade for us-east-1
Completed - The scheduled maintenance has been completed.
Aug 29, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 29, 04:01 UTC
Scheduled - We are performing upgrades on Jamf Cloud beginning on August 29 at 04:00 UTC and running through August 29 at 08:00 UTC.
Aug 27, 17:54 UTC

Aug 28, 2026

No incidents reported.

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