All Systems Operational

Jamf Pro - Standard Operational
90 days ago
99.23 % uptime
Today
ap-northeast-1: Jamf Pro - Standard Operational
90 days ago
99.38 % uptime
Today
ap-southeast-2: Jamf Pro - Standard Operational
90 days ago
99.39 % uptime
Today
eu-central-1: Jamf Pro - Standard Operational
90 days ago
99.12 % uptime
Today
eu-west-2: Jamf Pro - Standard Operational
90 days ago
99.37 % uptime
Today
us-east-1: Jamf Pro - Standard Operational
90 days ago
99.14 % uptime
Today
us-west-2: Jamf Pro - Standard Operational
90 days ago
99.12 % uptime
Today
us-east-2: Jamf Pro - Standard Operational
90 days ago
99.12 % uptime
Today
Jamf Pro Summary ? Operational
Jamf Pro - Premium Operational
90 days ago
99.73 % uptime
Today
ap-northeast-1: Jamf Pro - Premium Operational
90 days ago
99.7 % uptime
Today
ap-southeast-2: Jamf Pro - Premium Operational
90 days ago
99.7 % uptime
Today
eu-central-1: Jamf Pro - Premium Operational
90 days ago
99.7 % uptime
Today
eu-west-2: Jamf Pro - Premium Operational
90 days ago
99.7 % uptime
Today
us-east-1: Jamf Pro - Premium Operational
90 days ago
99.9 % uptime
Today
us-west-2: Jamf Pro - Premium Operational
90 days ago
99.7 % uptime
Today
us-east-2: Jamf Pro - Premium Operational
90 days ago
99.7 % uptime
Today
Jamf Pro Summary ? Operational
Jamf Now Operational
90 days ago
100.0 % uptime
Today
Jamf.com Operational
90 days ago
100.0 % uptime
Today
Jamf Nation Operational
90 days ago
100.0 % uptime
Today
Jamf Cloud Distribution Service (JCDS) Operational
90 days ago
100.0 % uptime
Today
ap-northeast-1: JCDS Operational
90 days ago
100.0 % uptime
Today
ap-southeast-2: JCDS Operational
90 days ago
100.0 % uptime
Today
eu-central-1: JCDS Operational
90 days ago
100.0 % uptime
Today
eu-west-2: JCDS Operational
90 days ago
100.0 % uptime
Today
us-east-1: JCDS Operational
90 days ago
100.0 % uptime
Today
us-west-2: JCDS Operational
90 days ago
100.0 % uptime
Today
Jamf School Operational
90 days ago
99.99 % uptime
Today
ap-northeast-1: Jamf School Operational
90 days ago
100.0 % uptime
Today
eu-central-1: Jamf School Operational
90 days ago
99.99 % uptime
Today
us-east-1: Jamf School Operational
90 days ago
100.0 % uptime
Today
Jamf Protect Operational
90 days ago
100.0 % uptime
Today
ap-northeast-1: Jamf Protect Operational
90 days ago
100.0 % uptime
Today
ap-southeast-2: Jamf Protect Operational
90 days ago
100.0 % uptime
Today
eu-central-1: Jamf Protect Operational
90 days ago
100.0 % uptime
Today
eu-west-2: Jamf Protect Operational
90 days ago
100.0 % uptime
Today
us-east-1: Jamf Protect Operational
90 days ago
100.0 % uptime
Today
us-west-2: Jamf Protect Operational
90 days ago
100.0 % uptime
Today
Jamf Threat Defense, Jamf Private Access and Jamf Data Policy Operational
90 days ago
99.99 % uptime
Today
Private Access Operational
90 days ago
99.99 % uptime
Today
Threat Defense Operational
90 days ago
99.98 % uptime
Today
Data Policy Operational
90 days ago
99.98 % uptime
Today
Authentication and Admin Management Operational
90 days ago
99.99 % uptime
Today
Device Management Operational
90 days ago
99.99 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
99.99 % uptime
Today
Third-Party Integrations Operational
90 days ago
100.0 % uptime
Today
Jamf Threat Defense, Jamf Private Access and Jamf Data Policy - Secure Proxies Operational
90 days ago
100.0 % uptime
Today
APAC - Australia Operational
90 days ago
100.0 % uptime
Today
APAC - Hong Kong Operational
90 days ago
100.0 % uptime
Today
APAC - Japan Operational
90 days ago
100.0 % uptime
Today
APAC - Singapore Operational
90 days ago
100.0 % uptime
Today
APAC - South Korea Operational
90 days ago
100.0 % uptime
Today
EMEIA - France Operational
90 days ago
100.0 % uptime
Today
EMEIA - Germany Operational
90 days ago
100.0 % uptime
Today
EMEIA - India Operational
90 days ago
100.0 % uptime
Today
EMEIA - Italy Operational
90 days ago
100.0 % uptime
Today
EMEIA - Netherlands Operational
90 days ago
100.0 % uptime
Today
EMEIA - Norway Operational
90 days ago
100.0 % uptime
Today
EMEIA - Spain Operational
90 days ago
100.0 % uptime
Today
EMEIA - Sweden Operational
90 days ago
100.0 % uptime
Today
EMEIA - United Kingdom Operational
90 days ago
100.0 % uptime
Today
North America - Canada Operational
90 days ago
100.0 % uptime
Today
North America - Mexico Operational
90 days ago
100.0 % uptime
Today
North America - US East Operational
90 days ago
100.0 % uptime
Today
North America - US West Operational
90 days ago
100.0 % uptime
Today
South America - Brazil Operational
90 days ago
100.0 % uptime
Today
Jamf Account ? Operational
90 days ago
99.9 % uptime
Today
Jamf ID Operational
90 days ago
100.0 % uptime
Today
Jamf Executive Threat Protection Operational
90 days ago
100.0 % uptime
Today
Jamf Executive Threat Protection (JETP) Operational
90 days ago
100.0 % uptime
Today
Jamf Insights Operational
90 days ago
100.0 % uptime
Today
Region: us-east-1: Jamf Insights Standard Operational
90 days ago
100.0 % uptime
Today
Region: eu-west-2: Jamf Insights Standard Operational
90 days ago
100.0 % uptime
Today
Region: us-east-1 Service-Enabled Operational
90 days ago
100.0 % uptime
Today
Region: eu-west-2 Service Enabled Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
Postmortem - Read details
Apr 18, 14:36 UTC
Resolved - At this time, we have resolved all instances in all classes. We appreciate your patience and apologize for the inconvenience they may have caused.
Apr 16, 20:32 UTC
Update - UPDATE: A subset of Standard Production instances with a custom URL require a restart of the service, which will cause a logout situation. This impacts all regions. We appreciate your patience and apologize for the inconvenience this has caused, we will provide an update in the next hour.
Apr 16, 19:26 UTC
Monitoring - UPDATE: We have resolved all Production instances in all regions at this time. We still have some ongoing restarts in our non-production environments, including sandbox, trial, and betas. At this time, we will monitor the situation closely for the next hour before resolving the incident to ensure all systems are functional. Again, we apologize and greatly appreciate your patience during the incident.
Apr 16, 18:05 UTC
Update - UPDATE: We continue working through a smaller subset of our standard instances with a custom URL in each identified EU and US regions. Please check the status bar for your specific region for more information. We appreciate your patience. We will continue to provide updates in the next hour.
*We have also restarted our sandbox, trial, and beta classes in all regions. No outage expected, just a logout and log back in.

Apr 16, 17:18 UTC
Update - UPDATE: A small subset of our standard instances in each of the identified regions in the EU and US are still impacted. Those with a custom URL service will, unfortunately, continue to be intermittent as we work through them as quickly as possible. Please check the status bar for your specific region for more information. We appreciate your patience and apologize for the inconvenience this has caused. We will provide an update in the next hour.
Apr 16, 16:09 UTC
Update - All Premium and APAC instances have been resolved. EU & US standard instances have been largely restored, for those with a custom URL service will unfortunately continue to be intermittent. Please check the status bar for your specific region for more information. We appreciate your patience and apologise for the inconvenience this has caused.
Apr 16, 15:04 UTC
Update - All Premium and APAC instances have been resolved. US and EU Standard instances are currently in progress, and some clusters have been resolved within those regions. Please check the status bar for your specific region for more information. We appreciate your patience and apologize for the inconvenience this has caused.
Apr 16, 14:02 UTC
Update - All Premium and APAC instances have been resolved. US and EU Standard instances are currently in progress, and some clusters have been resolved within those regions. Please check the status bar for your specific region for more information. We appreciate your patience and apologize for the inconvenience this has caused.
Apr 16, 13:18 UTC
Update - We are still in the process of implementing a fix and distributing it across all customer instances. While some instances have been successfully restored and are functioning as expected, the overall resolution is still in progress. We apologize for any inconvenience this may have caused.
Apr 16, 12:07 UTC
Update - We are still in the process of implementing a fix and distributing it across all customer instances. While some instances have been successfully restored and are functioning as expected, the overall resolution is still in progress. We apologize for any inconvenience this may have caused.
Apr 16, 11:08 UTC
Update - We are still in the process of implementing a fix and distributing it across all customer instances. While some instances have been successfully restored and are functioning as expected, the overall resolution is still in progress. We apologize for any inconvenience this may have caused.
Apr 16, 10:09 UTC
Update - An infrastructure issue has been identified and a fix is in process of being implemented and distributed to all customers.
At this time we do not have an estimated time of resolution, however all teams have been engaged to address the issue. We apologize for and inconveniences this has caused.

Apr 16, 09:00 UTC
Update - We are continuing to roll out the fix across all standard instances. Our teams are actively monitoring progress to ensure full restoration as quickly and smoothly as possible. We appreciate your patience and understanding as we work to bring all services back to expected performance levels.
Apr 16, 08:00 UTC
Update - We are continuing to work on a fix for this issue.
Apr 16, 07:03 UTC
Update - We are continuing to roll out the fix across all standard instances. Our teams are actively monitoring progress to ensure full restoration as quickly and smoothly as possible. We appreciate your patience and understanding as we work to bring all services back to expected performance levels.
Apr 16, 06:00 UTC
Update - We are continuing to roll out the fix across all standard instances. Our teams are actively monitoring progress to ensure full restoration as quickly and smoothly as possible. We appreciate your patience and understanding as we work to bring all services back to expected performance levels.
Apr 16, 05:15 UTC
Update - We are continuing to roll out the fix across all standard instances. Our teams are actively monitoring progress to ensure full restoration as quickly and smoothly as possible. We appreciate your patience and understanding as we work to bring all services back to expected performance levels.
Apr 16, 04:16 UTC
Update - All premium instances have been successfully updated. We are currently in the process of distributing the update to all standard instances. While some instances are now operational, the overall resolution is taking longer than initially expected. We apologize for any inconvenience this may have caused.
Apr 16, 03:16 UTC
Update - We are continuing to roll out the fix across all instances. Our teams are actively monitoring progress to ensure full restoration as quickly and smoothly as possible. We appreciate your patience and understanding as we work to bring all services back to expected performance levels.
Apr 16, 02:26 UTC
Update - We are still in the process of implementing a fix and distributing it across all customer instances. While some instances have been successfully restored and are functioning as expected, the overall resolution is still in progress. We apologize for any inconvenience this may have caused.
Apr 16, 01:22 UTC
Update - We are still in the process of implementing a fix and distributing it to all customer instances. Some instances are back and functioning, however the resolution is taking longer than anticipated. We are exploring any and all means to ensure all instances are brought up as soon as possible. We apologize for the inconvenience this may have caused.
Apr 16, 00:20 UTC
Identified - An infrastructure issue has been identified and a fix is in process of being implemented and distributed to all customers.
At this time we do not have an estimated time of resolution, however all teams have been engaged to address the issue. We apologize for and inconveniences this has caused.

Apr 15, 23:16 UTC
Update - An infrastructure issue has been identified and a fix is being worked on currently. At this time we do not have an estimated time of resolution, however all teams have been engaged to address the issue. We apologize for and inconveniences this has caused.
Apr 15, 21:54 UTC
Update - An infrastructure issue has been identified and a fix is being worked on currently. At this time we do not have an estimated time of resolution, however all teams have been engaged to address the issue. We apologize for and inconveniences this has caused.
Apr 15, 21:07 UTC
Investigating - An issue has been identified that is affecting some Jamf Pro customers. We are working to resolve and will provide next update in 45 minutes.
Apr 15, 20:42 UTC
Apr 15, 2025
Resolved - This impacted the Jamf Security Cloud administration interface to not be available, the application of Jamf Security policies to not be functional, and the device status update processing was slowed down / paused.

We have resolved this and Jamf Security Cloud is working as expected.

Apr 15, 15:06 UTC
Resolved - This incident has been resolved.
Apr 15, 08:57 UTC
Identified - An issue has been identified that is affecting some Jamf Pro customers. We are working to resolve and will provide next update in 45 minutes.
Apr 15, 08:25 UTC
Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.